Stand Out Marketing Studio

Privacy Policy

Privacy Policy
At Stand Out Marketing Studio, we take protecting your privacy extremely seriously. It is really important to us that you trust us with your personal information, so we want to make sure that you understand what information we hold about you and how we collect, store and process it in order to provide our services to you.

Please read this privacy policy carefully and if you have any questions about this policy or what we do with your personal information, please fill out the form in the ‘Accessing your personal information’ section below.

What personal information do we collect?
The personal information we collect from you will depend on the service you have requested from us. This information may include your full name, email address, telephone number, business name, business address and website address.

What do we use your personal information for?
We will process the information that you provide to us in the following ways for the purpose of (and on the basis of) providing the services we have been engaged to deliver to you:

to provide you with estimates and invoices for the requested services
to provide you with regular updates on topics relevant to the services we are providing
where you have consented to us doing so, to provide you with further information about Stand Out Marketing Studio and our other services.
How do we protect your personal information?
We aim to protect your personal information in the following ways:

keeping the information up to date, primarily through regular contact with you
storing information in secure locations, including information stored electronically
destroying information which is no longer relevant, unless we have a legitimate reason or statutory obligation to retain it
minimising, wherever practicable, the number of staff or third parties who have access to your information.
How long do we keep your personal information?
Wherever practicable, we will retain your personal information for no longer than is necessary; however, there are circumstances in which we will keep your information for longer, including;

where we have a statutory or regulatory obligation to retain the information (we are required to keep certain information for specified minimum periods, and in some cases indefinitely, depending on the services we provide)
to ensure our business is properly run in an efficient and compliant manner.
Who else has access to your personal information?
In order to provide you with the services that you have requested from us, there are a number of third parties who may also need to process your personal information:

Google
We use Google AdWords as our Paid Search Marketing provider, and Google Analytics as our analytics provider to assist us in the improvement and optimisation of our website. Their privacy policy can be found at https://policies.google.com/privacy

MailChimp
Our email marketing software provider with whom we create and send email marketing campaigns. Their privacy policy can be found at https://mailchimp.com/legal/privacy/?_ga=2.155917308.657337819.1560437789-1481937995.1558394644

Andco
Our estimating and invoicing software provider. Their privacy policy can be found at https://www.and.co/privacy

Siteground
Our domain names & Hosting provider. Their privacy policy can be found at https://www.siteground.com/viewtos/privacy_policy

As the requirements of Stand Out Marketing Studio change, we may need to change the third parties who process your information to meet those requirements.

In some cases, third parties may be based outside of the European Economic Area (EEA); however, Stand Out Marketing Studio will always ensure these third parties operate as if they were based inside the EEA in terms of data protection as part of our due diligence.

Please note that where you enter into a contract with a third party following a recommendation by Stand Out Marketing Studio (for example, Google AdWords), the third party will become the “data controller” of any information provided to them, either by you or by us with your consent. If your engagement were to end with Stand Out Marketing Studio, this would not end your engagement with the third party (for example, your Google AdWords would still be active).

Accessing your personal information
You have the following rights regarding your personal information:

to make a request to see the personal information we hold about you
to change/update the personal information we hold about you
to ask us to erase the personal information we hold about you, unless there is a statutory, regulatory or otherwise legitimate reason for us not to comply (we will always provide you with more details about your rights in our response to your request)
to ask us to provide you or a third party with the personal information we hold about you.
If you wish to exercise any of your rights regarding your personal information we hold about you, please fill in the form below. Once you have submitted the form, we will be in touch as soon as possible to assist with your request.